At KERAVITH, we value transparency and customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be requested for purchases made on keravith.pro.
Refunds are available for products purchased directly through keravith.pro. To be eligible, customers must provide valid proof of purchase, including order number and purchase confirmation email. Only the original purchaser may request a refund.
Refund eligibility applies only to transactions completed on our official website. Purchases made through third-party sellers are subject to their respective refund policies.
Refund requests must be submitted within the applicable return window starting from the date of delivery confirmation.
Customers may request a refund within 30 calendar days from the confirmed delivery date. Requests submitted after this period may not be eligible for review. Approved refunds are typically processed within 7–10 business days.
To initiate a refund request:
Refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your financial institution.
Products must not be intentionally damaged or misused to qualify for a refund.
Refund approval is subject to review. KERAVITH reserves the right to decline refund requests that do not meet eligibility criteria, appear fraudulent, or violate our terms of service.
Promotional items, discounted bundles, or limited-time offers may have different refund conditions. These will be clearly stated at the time of purchase. Shipping fees, where applicable, are non-refundable unless otherwise required by law.
We encourage customers to carefully review product descriptions and terms before completing a purchase.